Updated August 31, 2020.
Love them or hate them, United is a major player in the airline industry, and most flyers will be flying with them at some point or another! Over the years my husband and I have flown over 1.5 million miles with United, and we’ve learned a few things along the way. Here are our favorite tips for flying with United, whether it’s a puddle-jumper, cross-country flight, or international adventure!
Change Domestic Flights Without a Fee*
*This is a new policy as of August 31, 2020! United is now offering changes to your flight itinerary with no added fees. The previous policy was that you could change your flight itinerary within 24 hours without a fee, but beyond that, you’d have to pay a $200 USD fee for it. Not anymore! At least not for now. This is an indefinite change, but keep in mind that policies can change. I hope this is a change that stays forever, but don’t be disappointed if it doesn’t!
Note: This does not apply to Basic Economy tickets.
Note: This does not apply to international itineraries.
Preview the In-flight Entertainment
Got a long flight coming? You’ll most likely have seat-back entertainment on International flights, but likely not on domestic flights. Check out the United Private Screening webpage to preview what will be playing on your flight. You’ll just need your flight number and the date of your flight! This way you can see if you like what’s showing, or if perhaps you should download some of your favorite movies and TV shows before you board.
Pro Tip: Make sure your United app is up to date so you can watch movies and TV shows on the app if you want to do that!
Know Where the Food Options Are
Airplane food’s not that great. We all know that. But when you’re hungry with four hours to go at 35,000 feet, you’ll feel better if you eat. The food options can be found in the Hemispheres magazine in the seat back pocket. On flights of three or more hours, there are hot meal options; on flights of fewer than three hours, there are snack boxes.
Check Out the Route Maps
Sometimes it’s fun to see where an airline flies! There are domestic and international flight maps in every seat back inside the United magazine. They even include new and upcoming routes for future reference.
Study the Airport Maps for Tight Connections
Did you notice how handy that Hemispheres magazine is? There are maps of every United hub airport (IAD, ORD, EWR, DEN, GUM, NRT, LAX, and SFO) inside the magazine. The maps are perfect for you if you have a tight connection at an unfamiliar airport.
Know Your Arrival and Departure Gates
Speaking of tight connections, it’ll definitely help to know which gate you’ll be arriving into and flying out from. This information will be on your boarding passes, though likely not until close to your flight’s departure time, or even while it’s in the air. Always double check your connection’s departure gate when you land!
Track Your Luggage on the App
That’s right! You can track your luggage with the app. No more hoping your luggage makes it onto the plane. In the 21st century, we scan barcodes and track things electronically! If you have checked a bag at check-in or at the drop-off station before security, the “Track my bags” button will appear on your reservation in the app. Just tap it and see where your luggage is currently located!
Know Where Your Aircraft is Coming From
This comes in handy more often than you might think. If you’re worried about a delay, you can tap on “Where is this aircraft coming from?” and see exactly that—where your incoming aircraft is coming from. You can keep tapping through to see your aircraft’s previous routes, which is helpful if there are compounding delays. If you catch the delays early enough, you could have time to get on another flight before anyone else.
Do you often fly United? Check out more travel tips and airline information on my Air Travel Page!
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