United Polaris Lounge LAX Review

Updated June 23, 2020.

We had a rare and wonderful opportunity on our way to Australia for my birthday this year. We unexpectedly had a 7-hour layover at LAX, but the fun part is that we got to spend most of that time at the newest United Polaris Lounge! It’s on the small side for a Polaris Lounge, but it’s a nice one, nonetheless. Here’s my review so you can make plans to enjoy it on your next Polaris flight through LAX!

Who Can Use the Polaris Lounges?

The reason Polaris Lounges are so exclusive is that they’re reserved for long-haul Polaris (aka Business and First Class) customers only. Any Business passenger on any Star Alliance partner can use this lounge, but you cannot bring a guest, and you may not use this lounge if you’re ticketed for Economy Class, regardless of status. All international Star Alliance Gold Members can still use the other United (and all Star Alliance) lounges, however!

United’s LAX Polaris Lounge

BONUS! This is also an arrivals lounge, meaning you can also visit the Polaris Lounge if you are arriving into LAX as a ticketed United Polaris passenger! For all the specifics, check here: United Airlines Club and Lounge Access.

The Seating

There are plenty of comfortable, spacious, cushy places to sit in this lounge. Whether you prefer to work at a desk, want to sit at an actual table, or favor a view of the airplanes rolling around out on the tarmac, there is a place for you! Many of the seats have power outlets and USB ports for charging all your devices!

Seating by the wall of windows for plenty of natural light.
Large, cushy seating, tables in the background, and stools at the bar!
Sometimes you just want to be tucked away in a corner.
Perfect for getting some work done on a long layover!

The Phone Booth

It’s not the type of phone booth you’re thinking of! There is a quiet place, with a door that closes for privacy, which you can use to make phone calls, whether it’s for business, getting in touch with family, or confirming upcoming travel reservations, you can speak freely without everyone in the lounge being in on the conversation.

Don’t believe me? There’s signage for proof!
A comfortable chair, light, and desk in the “phone booth” rooms.

The Food

Oh my, the food! Whether you prefer a complimentary sit-down meal or a full-on buffet, you will not leave hungry! There’s even a full bar that doubles as a coffee bar!

Tuna Poke Nachos
(served with crispy wontons, Sriracha aioli, and citrus sesame soy sauce)
Porcini Spätzle
(served with crispy pancetta, blistered tomato, English peas, and Parmesan nage)
Chop Chop
(grilled lamb chop, cauliflower rice, roasted veggies, roasted red pepper coulis)
San Pedro Seafood Boil
(blackened white fish, shrimp, bay scallops, boiled potato, corn, and garlic bread)
Carrot Carrot Carrot Cake
(walnut, chocolate, coconut, carrot sponge cake,
carrot maple cream cheese frosting, and candied carrot)
Croissant Bread Pudding
(served with Bourbon anglaise sauce)
A sampling of the dinnertime buffet.
Wraps and Accoutrements
Sampling of Buffet Desserts
Chocolate-covered cream puffs, mini cheesecakes, and brownies

The Restrooms

No stalls here, my friends! Each restroom is fully contained with toilet, sink, and space for luggage. They come complete with luxurious Sunday Riley hand soap and lotion. I didn’t count the number of restrooms, but there were definitely more than just the two pictured. I didn’t see anyone waiting in line!

Green means you can “go” here! A red light would indicate that the room is occupied.
Self-flushing toilet
Large sinks, thick hand towels, Sunday Riley lotion and hand soap, and tissues!

The Business Center

Need to do some work online or check your e-mail? Maybe you need to print a fresh boarding pass There is a business center in the lounge just for you!

Most people bring their own laptops, but you never know when you might need a computer!

The Showers

We took full advantage of the showers on both our layovers to help us feel our freshest! I love that United has put showers in all their Polaris lounges and hope they will for all future Polaris lounges to come (including one currently under construction at Washington-Dulles (IAD), my home airport! When checking in with the shower attendant, you will find an amenities menu for options like a dental kit, deodorant, shower cap, hair straightener, and more items to meet your showering needs!

Both rainfall shower head and hand held options, plus Sunday Reily shampoo, conditioner, and body wash.
Saks Fifth Avenue towel, hand towel, and wash cloth.
Slippers and luffa, still wrapped so I know they’re fresh!
Large sink with plenty of counter space, good lighting, tissues, thick hand towels, and Sunday Reily body lotion and hand soap.

The Quiet Suites

The next best thing to the showers is the Quiet Suites. Complete with alarm, bottle of water, sleepy time misting spray, Gihrardelli chocolate, pillow, blanket, and lounger, this can quite literally be your dream come true!

Quiet Room for sleeping or simply resting to help you acclimate to changing time zones or get some much-needed shut-eye if you’re like me and you can’t sleep on an airplane!

Want more? Check out my reviews of United’s Polaris Lounges at IAH (Houston) and SFO (San Francisco)! And for everything you need to know about flying, airlines, airports, and airplane food, check out my Air Travel Page!

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2 responses to “United Polaris Lounge LAX Review”

  1. I have had need of those beds in the lounge in the past.

    1. quickwhittravel Avatar

      Definitely a perk!

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